At Compass Health Center, a Patient Advocate will guide patients throughout the financial process by doing the following: Act as a liaison between you and your insurance company Answer your insurance and billing questions in addition to any questions surrounding program documentation and coordination of care Explain costs, coverage and eligibility, and self pay responsibilities Follow the revenue cycle process with integrity Treat you with respect and compassion The Compass team offers payment plan options While it is Compassβs top priority is providing comprehensive psychiatric and behavioral health treatment, the team also feels itβs important to be open around potential patient financial liabilities and options.